What is the monthly maintenance plan?
Optional SiteSprint Care is priced in your selected market and covers routine updates, backup checks, a monthly health check and small content fixes. Larger redesigns, new pages and third-party costs are quoted separately.
Do I own the website?
Yes. You receive a normal website, your content and admin access. There is no SiteSprint subscription or runtime needed to keep editing it.
Can I edit it myself?
Yes. Pages use the standard block editor. Handover includes a short guide to editing pages and managing the contact form.
How much is hosting?
Every SiteSprint plan includes the first year of basic hosting. From Year 2, optional basic hosting renewal is priced for your selected market. You can also move the website to another compatible provider. Domain registration and upgrades are separate.
Is hosting compulsory?
No. The first year of basic hosting is included. From Year 2, renewal remains optional because you own the website. Your current market-specific renewal price is shown before checkout.
What do I need to provide?
Your business details, services, preferred style and colours, domain information and any logo or images you want included. Only supply assets you have permission to use.
What happens after payment?
After Stripe confirms payment, your private project and invoice are created. Complete your brief in the portal; we review it and confirm your first-preview timing.
What if I already own a domain?
Keep it. Provide its name in your brief. We coordinate the DNS change when your website is ready; never put registrar passwords in your brief.
How many revisions are included?
Launch and Growth include one consolidated revision round. Conversion includes two consolidated revision rounds. Extra pages, bespoke features and further rounds are quoted before work begins.
What exactly is delivered?
A responsive professional website hosted on our managed Hostinger account, your approved copy and assets, a working contact form, SEO foundations, a handover guide and admin access. Launch includes up to 3 pages; Growth up to 5; Conversion up to 8 with deeper conversion sections and lead tracking. Domain registration, upgrades and paid third-party services are separate.
When will I see the first version?
Your first version is delivered within 3 days after verified payment and all required brief details and assets are received. Domain changes, customer replies, revisions and outside-scope work can extend final launch.
What if I need something outside the package?
Email hello@bennietay.com. E-commerce, custom functionality, migrations and complex integrations are quoted separately.
When is the balance due?
Your balance is the package total minus your deposit, shown in your selected market currency before checkout. It is paid through Stripe after review, before launch and release of admin access. Full payment at checkout is also available.
